Welcome to THE FIFTEEN. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

These Terms & Conditions govern your use of THE FIFTEEN website and all purchases made through our platform.By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

Orders

  • Once an order is placed, you will receive an order confirmation via email or SMS.
  • THE FIFTEEN reserves the right to cancel or refuse any order due to product unavailability, pricing errors, suspected fraud, or other unforeseen circumstances.
  • If an order is cancelled after payment, the amount will be refunded according to our refund policy.

Payments

We accept secure online payments through authorized payment gateways.

Accepted payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (if available)

All transactions are processed securely

Shipping & Delivery

  • Orders are processed within the specified business days.
  • Delivery timelines may vary depending on location and courier service availability.
  • Delays caused by natural disasters, strikes, government restrictions, or courier issues are beyond our control.

Returns & Exchanges

  • Returns and exchanges are subject to our Return & Refund Policy.
  • Products must be unused, unwashed, and returned with original tags and packaging.
  • Customized or personalized products may not be eligible for return or exchange unless received damaged or defective.